Payza account temporary hold How to Resolve?
Payza ( formelly Alertpay ) is one of the famous payment gateway working online.
As Payza team take too much care about the transaction being happened in the users account so if they found any transaction looks like scam or any other that is opposite to Payza terms & condition. They will hold you account and put the restriction on your account.
When you login into your account it’s will look like this.
How to Resolve Hold Issue in Payza?
Whenever Payza put hold on your account they send you an email which contain the reason that why they are putting hold on your account. Mostly this shit happen with un-verified payza accounts.
Payza put the hold on your account and ask you to verify your Payza account by proving that you are the real person who is using Payza account.
To remove the restriction / Hold from your account you have to verify you account for that you need the following requirement.
You need the following thinks to verify your payza account.
- CNIC Scanned Copies or Passport with your own name,
- Utility Bill with your own name,
- other document like Result Card from recognized University.
Note: if you don’t have these document on your own name than you will not be able to verify your payza account.
Yes i have all the documents now what to do?
That’s great you have all the document. Now you have to submit these documents to Payza for that login into your payza account.
than visit the support of payza here > https://www.payza.com/support
after that select to submit new ticket and than select a department select “Account Verification Inquiries” after that click on next.
That’s it. Now payza will take 7 working days to verify your account and they will notify you through email after completion of verification.
if you have any query question feel free to ask in comments. 🙂
This whole process was only for those peoples who’s account is on hold because of non-verification, if your account goes hold by payza due to any scam than you will have to provide the proper justification to payza to get out of hold to your account.